Frequently Asked Questions

Frequently Asked Questions

Everything you need to know about Beauty Blend. Can't find your answer? Contact us.

Orders & Payments

What payment methods do you accept?

We accept Cash on Delivery (COD), bank transfers, and all major debit/credit cards. COD is available across Pakistan.

Can I modify or cancel my order after placing it?

Orders can be modified or cancelled within 2 hours of placement. Please contact us immediately via WhatsApp or email if you need to make changes.

Is it safe to shop on Beauty Blend?

Absolutely. Our store uses SSL encryption and secure payment processing to keep your information safe at all times.

Shipping & Delivery

How long does delivery take?

Standard delivery takes 3–5 business days across Pakistan. Express delivery (1–2 days) is available in major cities.

Do you offer free shipping?

Yes! We offer free shipping on orders above a certain amount. Check our current promotions for the latest threshold.

How can I track my order?

Once your order is dispatched, you'll receive a tracking number via SMS or email. You can use it to track your parcel in real time.

Returns & Refunds

What is your return policy?

We accept returns within 7 days of delivery for unopened, unused products in original packaging. Please contact our support team to initiate a return.

What if I receive a damaged or wrong product?

We sincerely apologize for any inconvenience. Please send us a photo of the item within 48 hours of delivery and we'll arrange a replacement or full refund immediately.

How long do refunds take?

Refunds are processed within 5–7 business days after we receive and inspect the returned item.

Products

Are Beauty Blend products safe for sensitive skin?

Our products are formulated with skin-friendly ingredients. However, we recommend doing a patch test before full application, especially if you have sensitive or reactive skin.

Are your products cruelty-free?

Yes, Beauty Blend is committed to cruelty-free beauty. None of our products are tested on animals.

Where are Beauty Blend products made?

Our products are manufactured to international quality standards. Full ingredient lists are available on each product page.

Account & Support

Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account lets you track orders, save addresses, and access exclusive offers.

How can I contact Beauty Blend support?

You can reach us via our Contact page, email, or WhatsApp. We respond within 24 hours on business days.